Privacy Policy
1. Introduction
Welcome to the Private Aesthetic Center by Punin (owned by Mazanaco Limited, a Cyprus-registered company, registration number HE 448297) (“Company”, “we”, “our”, “us”)! We are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aestheticcenter.cy, book appointments, purchase vouchers, or sign up for promotions.
Our practices comply with the GDPR and other applicable EU data protection laws.
2. Data We Collect
We may collect the following personal data necessary to provide our services:
- Full name
- Email address
- Phone number
- Billing and treatment addresses
- Appointment history and preferences
- Payment details (securely processed)
- Device and IP data
- Any information you voluntarily provide (e.g., medical or skin concerns, preferences)
- Cookies and tracking data for website performance and analytics
3. How We Use Your Data
We process your data for the following purposes:
- To process and manage online bookings
- Book and manage appointments
- Send appointment confirmations and reminders
- Communicate promotional offers and updates (if consented)
- Improve user experience on our website
- Fulfil voucher purchases
- Meet legal obligations (e.g., health/safety, tax regulations)
4. Legal Bases for Processing
Under GDPR, we process your data based on the following legal bases:
- Consent (e.g., for marketing)
- Performance of a contract (e.g., bookings, voucher sales)
- Legal obligation (e.g., accounting)
- Legitimate interest (e.g., business improvement)
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Booking/payment data: 7 years
- Marketing data: Until consent is withdrawn
- Cookies: According to settings/browser
Once the retention period expires, we securely delete your data.
6. Data Sharing and Disclosure
We may share your personal data with:
- Payment processors (PCI DSS-compliant)
- Email and SMS marketing providers (with consent)
- Legal authorities, if required We do not sell or rent your personal data.
- We do not sell or rent your personal data to third parties.
- Legal authorities, if required We do not sell or rent your personal data.
- We do not sell or rent your personal data to third parties.
7. Data Security
We apply industry-standard security measures to protect your data, including:
- Encryption of sensitive data during storage and transmission
- Two-factor authentication where applicable
- Role-based access controls and user authentication
- Regular security audits, system updates, and penetration testing.
8. Your Rights
Under the GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of incomplete or inaccurate data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Restriction: Restrict processing of your data.
- Data portability: Receive your data in a structured, machine-readable format.
- Objection: Object to data processing based on legitimate interests.
- Withdraw consent: Withdraw your consent for processing (e.g., marketing).
- Lodge a complaint: File a complaint with your local data protection authority.
To exercise these rights, please contact us at [email protected].
9. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze user behavior to enhance services
- Provide tailored recommendations.
- Deliver relevant promotions
You can manage your cookie preferences through your browser settings or our website’s cookie management tool.
10. Changes to the Privacy Policy
We may update this Policy. Latest version is always on our site. Continued use of our services indicates agreement.
11. Contact Us
For privacy-related inquiries, please contact us at:
[email protected]
Mazanaco Limited
Koumandarias 6, 3036, Limassol, Cyprus